Terms of service

These Terms of Service are entered into by and between you and HARMA ("Company," "we," or "us"). The following terms and conditions, together with any documents expressly incorporated by reference (collectively, "Terms of Service"), govern your access to and use of all HARMA online platforms and digital tools where these Terms of Service appear or are linked (collectively, the "Website").


Acceptance of Terms

By using the Website, you accept and agree to be bound by these Terms of Service and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms of Service or our Privacy Policy, you may not access or use the Website. Certain areas of the Website may be subject to additional terms ("Additional Terms"), also incorporated by reference. By using those areas, you agree to those Additional Terms as well.

Changes to These Terms

We may revise these Terms of Service at any time, at our sole discretion, by posting the updated version on the Website along with the date of the most recent modification. Where changes are significant, we will provide more prominent notice, which may include email notification. Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Terms of Service.

Third-Party Content & Features

Some features and content on the Website may be provided by third parties ("Third Party Providers"). Your use of such content may be subject to separate terms and conditions set by those providers. We are not responsible for third-party content or the actions of third-party providers, and any claims arising in connection with third-party content must be brought against the applicable provider.


Your Account

If you register an account, you must treat your login credentials as confidential and must not disclose them to any other person or entity. Your account is personal to you and you are responsible for all activity that occurs through it. If you become aware of any unauthorized access or breach of security, you must notify us immediately.

We reserve the right to disable any account, block access to the Website, or refuse service at any time, at our sole discretion, including if we believe you have violated any provision of these Terms of Service.

Intellectual Property

All trademarks, logos, and service marks displayed on the Website are the property of HARMA or their respective owners. You may not use them without prior written permission from HARMA or the applicable owner.

All Website content — including text, design, graphics, interfaces, and code — is owned by HARMA and protected by international copyright law. You are granted a limited, personal, non-commercial license to access and use this content. You may not reproduce, distribute, retransmit, or otherwise exploit any content for commercial purposes without our prior written authorization.


Prohibited Uses

You agree not to use the Website in any of the following ways:

  • In violation of any applicable local, national, or international law or regulation
  • To transmit unsolicited advertising, spam, chain letters, or similar solicitations without our prior written consent
  • To impersonate HARMA, any of our employees, another user, or any other person or entity
  • To harvest or collect information about other users of the Website
  • To engage in conduct that restricts or inhibits anyone's use or enjoyment of the Website, or that may harm the Company or expose it or its users to liability
  • To scrape, extract, or systematically download site content, product listings, descriptions, prices, or images, except as permitted by the limited license granted in these Terms
  • To disable, overburden, damage, or impair the Website or interfere with any other party's use of it
  • To use any automated tool — including robots, spiders, or scrapers — to access or monitor the Website
  • To use meta tags or hidden text utilizing HARMA's name or marks
  • To introduce viruses, trojans, worms, or other malicious or harmful code
  • To attempt unauthorized access to any part of the Website, its servers, or any connected database
  • To conduct a denial-of-service or distributed denial-of-service attack against the Website

User-Generated Content

The Website may allow you to post product reviews or other content ("User Contributions"). HARMA neither endorses nor is responsible for any User Contributions posted by third parties, and will not be liable for any loss or damage caused by your reliance on them.

Any User Contributions you post are considered non-confidential and non-proprietary. By posting, you grant HARMA a royalty-free, perpetual, irrevocable, transferable right to use, reproduce, modify, display, distribute, and otherwise disclose that content for any purpose. You represent and warrant that you own or have the right to post your contributions, and that they comply with these Terms of Service. You are solely responsible for the legality, accuracy, and appropriateness of your submissions.

We reserve the right — but have no obligation — to monitor, alter, remove, or refuse to post any User Contributions, and to take appropriate legal action for any unauthorized or illegal use of the Website.

Content Standards

All User Contributions must comply with applicable laws and must not:

  • Be false, misleading, defamatory, obscene, offensive, harassing, hateful, or otherwise objectionable
  • Promote violence, sexually explicit material, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property right
  • Violate the legal rights of others, or give rise to civil or criminal liability
  • Promote or assist any illegal activity
  • Impersonate any person or misrepresent your identity or affiliation
  • Involve unsanctioned commercial activities, contests, sweepstakes, or advertising
  • Give the impression of being endorsed by or emanating from HARMA or any other person or entity, if that is not the case

Your Privacy

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information as described therein.

Online Purchases

When placing an order, you may be asked to provide payment and shipping information. You represent that you have the legal right to use any payment method submitted in connection with a transaction. By submitting this information, you authorize HARMA to share it with third parties as needed to complete your order.

Order confirmation does not constitute acceptance of an order, nor does it confirm pricing or availability. We reserve the right to correct pricing errors, limit quantities, cancel orders, or refuse service at any time, with or without notice. You are responsible for any applicable taxes, duties, or customs fees associated with your purchase.

We may contact you regarding your account or orders as described in our Privacy Policy. You agree that we may, for training or quality purposes, listen to and record phone conversations with us.

Product Images

We make every effort to accurately represent the colours and details of our products. However, as colour accuracy depends on your monitor or device settings, we cannot guarantee that what you see will be perfectly accurate. Products may also appear larger or smaller than their actual size depending on your screen. Some photographs have been enlarged to show detail.

Pricing, Availability & Accuracy

We make a conscientious effort to display our products and services accurately. Despite this, a small number of items may occasionally be mispriced, inaccurately described, or unavailable. We reserve the right to correct errors, update information, and adjust pricing at any time without prior notice. We apologize for any inconvenience this may cause.

Returns

If you are not fully satisfied with your purchase, you may return it in accordance with our Returns & Exchanges Policy, incorporated herein by reference.


Linking to the Website & Social Media

You may link to our homepage, provided you do so in a fair and legal manner that does not damage our reputation or imply any association, approval, or endorsement on our part without our express written consent.

You must not frame our website, deep-link to internal pages, or cause any portion of the Website to be displayed on another site without our permission. We reserve the right to withdraw linking permission at any time without notice.

Links from the Website

Our Website may contain links to third-party sites and resources provided for convenience only. We have no control over those sites and accept no responsibility for their content or for any loss or damage that may arise from your use of them. If you choose to access any third-party website, you do so entirely at your own risk.


Geographic Restrictions

HARMA is based in the Province of Ontario, Canada. This Website is intended for use by persons located in Canada. We make no claims that the Website or its content is accessible or appropriate outside of Canada. If you access the Website from outside Canada, you do so at your own initiative and are responsible for compliance with all applicable local laws.

Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not guarantee that the Website will be error-free, uninterrupted, secure, or free from viruses or harmful components. Your use of the Website is entirely at your own risk. HARMA hereby disclaims all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, HARMA and its affiliates, officers, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Website or its content — including but not limited to loss of revenue, profits, data, goodwill, or business, whether caused by tort, breach of contract, or otherwise, even if foreseeable.

Indemnification

You agree to indemnify, defend, and hold harmless HARMA and its affiliates, officers, directors, employees, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses — including reasonable legal fees — arising out of or relating to your violation of these Terms of Service or your use of the Website.

Waiver

A waiver by either party of any provision or condition of these Terms of Service shall not be deemed a waiver of any other provision, nor a waiver of a subsequent breach of the same provision, unless expressed in writing and signed by the party to be bound.

Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to principles of conflicts of law. Any legal proceedings arising from or related to these Terms shall be brought exclusively in the courts located in York Region, Ontario, Canada.

Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Returns Policy, and any Additional Terms, constitute the entire agreement between you and HARMA with respect to the Website and supersede all prior negotiations, agreements, or understandings, whether written or oral.

Contact Us

If you have any questions or comments about these Terms of Service, please contact us.